• Accelerating Growth and Creating Customer Value

    Join the conversation as Laura and Lynn Hunsaker, Chief Customer Officer for ClearAction and Customer Value Performance talk show producer, chat about Laura’s newest book, Fast-Track Your Business, and how […]

  • Take Another Look at Your Behavior With Customers

    Join us for a "town hall" meeting hosted by Bob Thompson for ISBM. In this meeting, Laura will cover:   Fast-Track Your Business, which shares our Circle of Traction framework […]

  • Achieve Organic Growth Through Customer Centricity

    For many business leaders growth is the number one mandate. But growth doesn’t just occur – it takes intent and deliberate action. Action that is customer-centric. Customer-centric organic growth requires […]

  • WhatsApp Webinar: Serving the always-on Customer

    How do we engage the always-on customer? By providing real-time support at all times without fail. Engati teams up with CX Author, Laura Patterson on how to engage and support […]